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Using the right phrases at the right moment can make all the difference! It can generate real interest in you, provoke more questions, and show an interviewer that you are the right person for the job. The same applies to written communications such as letters or emails and to voice mail messages. Like learning a foreign language, these phrases, when practiced carefully and used properly, become natural and powerful techniques by which to express oneself. The advice, materials and phrases in Beyond the Resume arm you with appropriate actions to take and phrases to use. It is not the intent of the book to 'prop you up' to sound like someone you are not. Instead, it is to help you speak to your strengths, experiences, and jo ] know-how. The book is a 'soup to nuts' kind of book that takes you from the point of initial contact with the hiring authority, through interviewing, and on to closing the deal.